FamilyProtect

Legal

Privacy Policy

Last updated 2 July 2026

This is a plain-English summary written to be accurate about how the product works. It is not legal advice — we'll have it reviewed by a professional before public launch.

Who this covers

FamilyProtect is bought and configured by a parent or guardian (the "account owner") to protect devices they own or control and provide to their children. The account owner consents to this policy on behalf of their household.

What we collect

To enforce the protections you turn on, our software reports from each protected device:

  • Device inventory & status — operating system, whether the protection agent is installed and running, and whether each protection you enabled is currently passing or failing.
  • Web & DNS activity — the domains devices attempt to reach, so filtering can allow or block them. This is used to enforce and show filtering, not to build advertising profiles.
  • Policy & configuration state — which protections are on, and the results of the checks that confirm they're working (for example, that only the approved browser is in use).
  • Account information — the account owner's email and billing status (billing is processed by Stripe; we don't store card numbers).

What we do not collect

We don't collect the contents of messages, keystrokes, photos, microphone or camera data, or a child's personal social-media content. FamilyProtect enforces safety rules; it is not a covert monitoring tool.

Why we collect it

Solely to deliver the service you asked for: applying the filtering and protection settings you choose, showing you their status, and keeping your subscription active. We do not sell your data or share it for advertising.

Children's data

Because the service protects children's devices, some data relates to minors. It is collected under the direction and consent of the account owner (the parent/guardian), used only to operate the protections, and never sold or used for marketing. This aligns with the intent of child-privacy rules such as COPPA and the UK/EU GDPR. Parents can review what's collected and request deletion at any time.

How long we keep it

Device status and configuration are retained while your account is active so the dashboard reflects reality. Web/DNS activity is retained only for a short operational window needed for filtering and troubleshooting. When you delete your account, all tenant data — devices, configuration, and associated records — is removed as part of account teardown.

Your rights

You can access the data we hold, correct it, or delete it. Deleting your FamilyProtect account permanently removes your household's data from the service. For any request, contact us at the address below.

Contact

Questions about privacy? Email support@familyprotect.edestudio.us.